I don’t hear back from potential clients!

Problem: After meeting a potential client for coffee, I don’t hear from them for months.

This video explains the ‘messy middle’ of your clients’ decision-making process.

Here’s Google’s latest research on decision-making which puts clients’ buying process in context.

Commute Call Conversations is a series of five videos to respond to questions asked by barristers during lockdown (summer 2020).