How to manage unhappy clients
Clients who are dissatisfied, outraged or plain angry will turn up throughout your career. Learning how to manage them is a good investment of time.
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I stumbled on your LinkedIn profile and decided to call you
Actually...you didn't. Learn how to lead new clients directly to your practice.
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When to give your advice for free
There's a point in the relationship when you should give away your advice for free.
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What your Clerk knows about your practice
Your clerk knows everything about your practice. Whether this is information shared depends entirely on you.
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Want to be successful at The Bar? Go home early.
Straining every sinew for your clients while forgetting everyone else is a strategy which might bring short-term success. It rarely endures.
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How to sell solutions to problems
Some barristers struggle with raising their profile. A shift in perspective can help.
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A roadmap for lay clients
How to reassure Direct Access clients that you will navigate the legal process for them.
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Setting boundaries with clients
At the beginning of your career you’ll be grateful for every client your clerk sends your way. That doesn't mean your client has free licence to your time.
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